Legal

Privacy Policy

Version 1.1

This Privacy Statement reflects the privacy practices of 1000101537 Ontario Inc. (“PropPay LX”, “we”, “us” or “our”) and describes how we process personal information provided to us as a processor for organizations who have purchased a license to our software and application known as “PropPay LX” (our “Customers”). Our Customers are organizations such as real estate developers who use our application to process personal information about purchasers of preconstruction real estate properties, including collecting and processing payments and deposits. As a service provider, we collect, use, disclose, store and process your personal information only as instructed by our Customers.

What personal information do we collect?

In this Privacy Statement, “personal information” includes any information about an identifiable individual or any information that may reasonably be linked to an individual.

We receive personal information from our Customers in order to help facilitate certain elements of a real estate transaction. For example, we may process the following personal information on behalf of our Customers:

  • Details about the purchaser and / or the payor, including, name, mailing address, telephone number, email address;
  • Banking information of the payor, such as bank account details; and
  • Signatures.

How we may use your personal information

We act as a service provider or processor for our Customers. Accordingly, we process your personal information only as instructed by our Customers. Some of these purposes may include storing your personal information in our application and initiating the processing of payments and deposits on behalf of our Customers. We may use your banking information in order to collect payment for your use of PropPay LX. We may also use your phone number or email address to facilitate your access to the PropPay LX platform so that you view documents or other information.

How we may share your personal information

We will share your personal information to our Customers and to other third parties when instructed to by our Customers. These third parties may include lawyers and banks who are involved in processing your real estate transaction.

We will also share your personal information with:

  • Third-party providers offering services such as hosting, data analytics, event logging, information technology;
  • Third-party providers and suppliers assisting us in processing payments and deposits;
  • A buyer or a successor in the event of a merger, restructuring, or other sale or transfer of some or all of our assets; or
  • to comply with any court order, law, or legal process, including to respond to any government or regulatory request, in accordance with applicable law, or when we believe disclosure is necessary or appropriate to protect the rights, property, or safety of us, our customers, or others.

How we protect your personal information?

We use reasonable and appropriate security measures designed to help secure your personal information against unauthorized use, loss, access, modification, destruction or disclosure while it is in our custody. These measures include physical, organizational and technological measures that are proportionate to the quantity and sensitivity of the personal information. Physical measures include secure work areas, and technological measures include encryption, firewalls, anti-virus and system security monitoring. Organizational measures include the use of access controls to restrict access to personal information on a “need to know” basis for our employees, contractors and agents.

Location and retention of your personal information

When authorized by our Customers, the personal information we collect is stored and processed on servers located in Canada.

The time periods for which we retain your personal information depend on the purposes for which we collected it. We routinely destroy personal information that is no longer required for the purpose for which it was collected, including for the purposes of processing the service ordered, or meeting any legal or reporting requirements.

Contact us

As a client of our Customer, please reach out to that Customer for more information regarding the collection and processing of your personal information. If you have any questions or comments about this Privacy Statement or the ways in which we process your personal information through the application, please contact us by email at privacy@reallx.app.

Updates

We may make changes to this Privacy Statement to reflect our current processing of your personal information. If we change the way we handle your personal information, we will update this Privacy Statement and notify you or seek your consent as and when appropriate.